Privacy Policy

Last Updated: November 28, 2025

1. Introduction

Three Peaks Trading ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products or services, or interact with us through our Discord community or other channels.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for an account or purchase our products/services
  • Subscribe to our newsletter or marketing communications
  • Join our Discord community
  • Contact us via email, contact forms, or support channels
  • Participate in surveys, promotions, or contests

This information may include:

  • Name
  • Email address
  • Username
  • Payment information (processed securely through our payment processor)
  • Discord username and ID
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Device information
  • Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party services such as:

  • Payment processors (transaction information)
  • Discord (profile information when you join our server)
  • Analytics providers (usage statistics)
  • Marketing platforms (email engagement data)

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders and transactions
  • Providing access to our training materials, indicators, and Discord community
  • Communicating with you about your account, purchases, and support requests
  • Sending you newsletters, marketing communications, and promotional offers (with your consent)
  • Improving our website, products, and services
  • Analyzing usage patterns and trends
  • Detecting and preventing fraud or unauthorized access
  • Complying with legal obligations
  • Enforcing our Terms and Conditions
  • Personalizing your experience

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information and context:

  • Contractual Necessity: Processing necessary to provide our services to you
  • Consent: You have given clear consent for specific purposes
  • Legitimate Interests: Processing necessary for our legitimate business interests
  • Legal Obligation: Processing necessary to comply with applicable laws

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device.

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Track visitors across websites to display relevant ads
  • Preference Cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

6. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

6.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Payment processors (to process transactions)
  • Email service providers (to send communications)
  • Hosting providers (to host our website and services)
  • Analytics providers (to analyze website usage)
  • Customer support tools

6.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government regulations).

6.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different Privacy Policy.

6.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods include:

  • Account information: Duration of your account plus 3 years
  • Transaction records: 7 years (for tax and legal compliance)
  • Marketing communications: Until you unsubscribe or opt out
  • Website analytics: 26 months

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

9.1 General Rights

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request your data in a structured, machine-readable format

9.2 GDPR Rights (EEA Residents)

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to restrict processing
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

9.3 CCPA Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price

To exercise any of these rights, please contact us at the information provided in Section 16.

10. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

11. Discord Community

When you join our private Discord community, you are also subject to Discord's Privacy Policy and Terms of Service. We collect your Discord username and ID to grant you access to our server. Communications within our Discord server may be monitored to ensure compliance with our community guidelines and to maintain a safe environment.

Please be mindful that information you share in Discord channels may be visible to other community members.

12. Email Marketing

We may send you marketing emails about our products, services, promotions, and educational content. You can opt out of receiving marketing emails at any time by:

  • Clicking the "unsubscribe" link at the bottom of any marketing email
  • Contacting us directly at the email address provided below
  • Updating your email preferences in your account settings

Please note that even if you opt out of marketing emails, we may still send you transactional emails related to your account, purchases, or support requests.

13. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children under 18 without parental consent, we will take steps to remove that information from our servers.

14. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where we or our service providers operate. These countries may have data protection laws that are different from the laws of your country.

If you are located in the EEA, we ensure that appropriate safeguards are in place for such transfers, including standard contractual clauses approved by the European Commission.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on our website
  • Updating the "Last Updated" date at the top of this page
  • Sending you an email notification (for material changes)

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Three Peaks Trading

Email: threepeakstrading@proton.me

Cape Girardeau, Missouri, United States

We will respond to your request within 30 days of receipt.

17. Do Not Track Signals

Some web browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Our website does not currently respond to Do Not Track signals.

18. Acceptance of This Policy

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY AND AGREE TO ITS TERMS. IF YOU DO NOT AGREE, PLEASE DO NOT USE OUR SERVICES.